Privacy Policy
Privacy Policy: Last Updated: August 15, 2025
At Simcore Group Pty Ltd (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Contact details (name, email, phone number) when you submit inquiries via our contact form
Payment information for service agreements
Project Data:
Construction plans and specifications
Site photographs and progress reports
Compliance documentation as required by the National Construction Code
Technical Data:
IP addresses and browsing behavior via Google Analytics
Device information and cookies (see Section 7)
2. How We Use Your Information
We use your information to:
Provide construction services in compliance with Australian Building Codes
Process payments through PCI-DSS compliant systems
Communicate project updates and safety notices
Comply with legal obligations under Work Health and Safety laws
3. Data Sharing and Disclosure
We may disclose information to:
Subcontractors under strict confidentiality agreements
Government agencies as required by laws like the Security of Critical Infrastructure Act 2018
Cloud storage providers compliant with AS 27001
Insurance providers for coverage under Australian construction policies
4. Data Security Measures
We implement:
Enterprise-grade encryption following the Essential Eight framework
Regular security audits by CREST-certified professionals
Secure document destruction protocols meeting AS/NZS 5239 standards
5. Your Rights
Under Australian law, you can:
Request access to your personal data
Correct inaccurate information via our client portal
Opt-out of marketing through our preference center
Lodge complaints with the OAIC
6. International Data Transfers
Where data is transferred overseas (e.g., to our UK partners), we ensure equivalent protection through:
EU Standard Contractual Clauses
Binding Corporate Rules
APEC Cross-Border Privacy Rules
7. Cookies and Tracking
We use:
Essential session cookies for our project management system
Analytics cookies with opt-out options
Security cookies compliant with eSafety Commissioner guidelines
8. Policy Updates
We review this policy annually in line with:
OAIC guidance
Industry changes through Master Builders Australia
9. Contact Us
Email: info@simcoregroup.com.au
Address: PO Box 5280 Daisy Hill QLD 4127